Definitions
What counts as a qualified estimate
A qualified estimate is a booked appointment for a real bathroom or kitchen remodel where we have spoken with the homeowner before booking and checked five things: they own the home or can sign off the work, it is inside your service area, it is a project type you take on, their budget and timing fit what we agreed with you, and they agreed the date and time.
You only pay $200 when all of that is true and you have the booking details. This definition is written into our service terms, section 2.
Updated 11 November 2026 · Remodel Pipeline
The checklist
- Ownership. They own the property, or are authorised to commission the work.
- Area. The property is inside the service area you agreed with us.
- Work type. It is a genuine bathroom or kitchen project of a type you accept.
- Budget and timing. Their stated budget and timing meet the minimums you set.
- Date and time. The homeowner agreed to the appointment slot.
Then you get their name, number, address, project description, our qualification notes and the appointment details.
Where your criteria come from
Before we book anything, we agree an Order Summary with you. It records your service area and exclusions, the work you take and do not take, your minimum project budget, acceptable timing, the hours you can do estimates, how much notice you need, and a weekly cap. A blank field never counts as permission to book anything.
Bookings outside those limits are not chargeable unless you accept them.
What we do not count
- Form fills or inquiries we have not spoken to.
- Renters or anyone who cannot sign off the work.
- Projects outside your area or outside the work you take on.
- Bookings outside your agreed slots, notice or weekly cap.
When you get a free replacement
- The homeowner cancels.
- The homeowner does not show up, and you were there or available at the agreed time.
- The appointment turns out to fail one of the agreed checks.
Email us within five business days of finding the problem with the booking reference and what went wrong. We reply within five business days. If we cannot deliver an approved replacement within 30 days while you are cooperating, we refund the $200. Rescheduling the same homeowner is not a second paid booking.
What a qualified estimate does not promise
Qualification records what the homeowner tells us. It does not guarantee their credit, their final spend, that they will accept your quote, or that they will buy. Losing the job, a rejected quote, or you changing your own preferences is not a qualification failure.
Questions remodelers ask
What is a qualified estimate?
A booked appointment for a genuine bathroom or kitchen remodel where we spoke with the homeowner before booking and confirmed ownership, service area, accepted work type, budget and timing that fit your criteria, and their agreement to the date and time.
How much does a qualified estimate cost?
$200 each. The first $200 is paid up front and credited against your first qualified estimate. There is no setup fee or retainer (service terms, section 4).
Is a form submission a qualified estimate?
No. We have to speak with the homeowner and check every point before it counts.
What if the homeowner does not show up?
If you were there or available at the agreed time, you get a free replacement at no extra fee.
Does a qualified estimate guarantee a job?
No. It means the homeowner fits your criteria and agreed to meet you. Quoting and closing are still yours.
Want estimates that meet your checklist?
Book a thirty minute call. We go through your area, the work you want and the work you do not, and your minimum budget.
Book a call